Privacy-first live chat widget for customer support

sapat.chat is a privacy-first live chat widget with ticketing and CSAT, built for a clean, focused inbox. No bots. Just humans.

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Trusted by teams that want human support without the surveillance.

Live chat, ticketing, and helpdesk features

Thoughtful essentials for live chat and helpdesk support.

Live Chat Widget

Real-time conversations with your team, complete with typing indicators and read receipts.

Ticket Management

Organize customer requests with a simple, intuitive ticket system that keeps your team aligned.

Helpdesk + Knowledge Base

Everything your support team needs: knowledge base, canned responses, and team collaboration.

Save on your support stack

Replace 3 tools with one focused inbox

Many teams end up paying for a chat tool, a shared inbox, and a ticket system. sapat.chat bundles live chat, tickets, a knowledge base, and CSAT in one privacy-first product.

Live chat with a calm, minimal UI (no bloat).
Tickets for async follow-ups and accountability.
Knowledge base + canned responses to deflect repeats.
CSAT to measure whether support is improving or just busy.

Realistic example

3 agent(s) on entry tiers: Intercom ($29/seat/mo) + Help Scout ($25/user/mo) + Zendesk ($19/user/mo) ≈ $219/mo (≈ $2,628/yr).

Compare pricing See what you can replace

Source list prices: Intercom, Help Scout, Zendesk. Prices change. Math shown is illustrative.

Choose a scenario

Example stack (3 agents)	Monthly
Intercom Essential chat	$87
Help Scout Standard knowledge base	$75
Zendesk Support Team tickets	$57
Total	$219

Already using Jira for engineering too? Keep it. This is a support stack example: Zendesk here stands for ticketing.

sapat.chat starts at

$9/mo

Annual billing available

Simple, transparent pricing

Plans designed for teams of all sizes. No hidden fees, ever.

Starting at

$9/mo

Starter is ideal if you’re just beginning and only need to manage a single site with a tiny team.

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Get our widget live on your site in minutes. Experience the difference of human connection.

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